THE CLAIMS CULTURE
Most business managers have been faced with unreasonable, creative and spurious claims by employees and particularly ex-employees. Is there anything more irritating than knowing your business is being forced to pay or fund through its insurers an unreasonable amount for a doubtful claim? Has your business been put through the “interrogation” process in dealing with a major accident or loss when you appear to be left alone to face the process and the barrage of questions that arise from the claim investigation? Increasingly, insurers are looking to avoid or reduce payment if they can demonstrate that the precise terms and warranties are not matched by the business operation. We know it can be a battle...
Risk management is not just about compliance with health and safety legislation. Just as paying a premium does not mean that an insurance policy will perform when needed for your business... Insurance companies are there to make a profit for their shareholders! They do not act as a public service and do not pay any claims that are not strictly covered by the policy wording or which can be avoided because of breaches in terms
or warranties.
The balance is wrong when insurers will take your premiums and then wriggle with the small print to avoid the major loss that may cause financial meltdown or disaster for the business only to capitulate to the accident vulture claimants. This is a sad fact of business life but it is also our area of expertise. We can show so many examples of where and why the insurance process has failed for the business sector but given in to the doubtful! Our reputation is about protecting you and supporting your business!
Risk management is not just about compliance with health and safety legislation. Just as paying a premium does not mean that an insurance policy will perform when needed for your business... Insurance companies are there to make a profit for their shareholders! They do not act as a public service and do not pay any claims that are not strictly covered by the policy wording or which can be avoided because of breaches in terms
or warranties.
The balance is wrong when insurers will take your premiums and then wriggle with the small print to avoid the major loss that may cause financial meltdown or disaster for the business only to capitulate to the accident vulture claimants. This is a sad fact of business life but it is also our area of expertise. We can show so many examples of where and why the insurance process has failed for the business sector but given in to the doubtful! Our reputation is about protecting you and supporting your business!
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